Privacy Policy

Last updated October 2026.

FARHOVE ("we", "us") is the deal communication layer for home purchases, tracking loan status, running a buyer portal, and providing marketing, lead-management, and co-branding tools, for loan officers, their connected real estate agents, and the buyers in their deals. This page explains what information we collect, why, and how you can control it. FARHOVE is a product of Lampatika LLC.

Information we collect

Account information: name, email, company/NMLS or license details, licensed states, service area, and a headshot or photo you choose to add.
Deal status information: loan milestones, pre-approval and rate-lock status, and condition/deadline tracking for a deal you're part of. We never collect borrower financial documents.
Content you create: marketing copy, listings, generation history, and scheduled posts.
Lead and contact information: names, emails, phone numbers, and property interest submitted through a listing site, QR code, or manually added by you.
Communication records: whether an email or text was sent, delivered, opened, or clicked, and any consent/opt-out status.
Direct messages between you and a Connection (a mutually-accepted loan officer or realtor contact), stored only to show you your own conversation. Never shared with anyone outside it, and never written into our internal activity logs.
Connected accounts: if you connect a social media account for publishing, we store a reference to that connection, not your social media password.
Billing information: if you subscribe to a paid plan, our payment processor (Stripe, below) handles your card details directly. We store only your subscription status, not your card number.
Basic technical information (browser, device, IP address) collected automatically for security and reliability.

How we use it

To operate your account, track and share the status of a deal you're part of (with recorded consent before any status is shared), generate the marketing content you request, send the communications you or your leads have consented to receive, track delivery and engagement for your own reporting, and keep the service secure and reliable. We do not sell your personal information.

Who we share it with

We use a small number of vendors to operate FARHOVE, each only for the specific purpose below. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Supabase: account authentication and our database.
Anthropic: processes content you request to generate AI-written marketing copy.
Stripe: processes payment and billing information for paid subscriptions. We never see or store your full card number.
Resend: delivers the emails you send through FARHOVE.
Twilio: delivers text messages you send through FARHOVE, where enabled.
Upload-Post: publishes posts to social platforms you've connected (e.g. Facebook, Instagram, LinkedIn).
Sentry: error monitoring, to help us catch and fix bugs.
Vercel: application hosting.

Facebook / Meta permissions

If you connect a Facebook Page to FARHOVE, we request only the permissions needed to publish posts on your behalf, read and reply to comments on your posts, and (where you've enabled it) receive and respond to messages sent to your Page. We never post, message, or act on your Page without your explicit connection and ongoing authorization, which you can revoke at any time from your Facebook settings or from FARHOVE.

Your choices

Every marketing email includes a one-click unsubscribe link that immediately and permanently stops future sends to that address.
Texts can be stopped at any time by replying STOP.
You can disconnect a social media account at any time from your dashboard.
To request deletion of your account or personal data, see our Data Deletion Instructions.

Contact

Questions about this policy or your data can be sent to hello@farhove.com.

FARHOVE provides documentation tools, not legal advice. This policy is written to accurately describe our current practices and has not yet been reviewed by outside counsel.